At SRAM Shop, we understand that seamless transactions are as critical to your ride prep as precision drivetrain components. Our payment infrastructure is engineered with the same performance focus we apply to our cycling products.
Global Payment Methods
We accept all major international payment options preferred by performance cyclists:
- Visa/MasterCard/JCB – Instant processing with 3D Secure authentication
- PayPal – Recommended for fastest checkout (especially during race-season rushes)
Security Built for Mechanics
Our payment system mirrors the reliability of SRAM’s sealed bearing technology:
- PCI-DSS Level 1 Certified – The highest security standard for payment processing
- Zero Data Storage – We never retain your financial details (just like we don’t reuse worn chainring bolts)
- Real-Time Fraud Screening – Multiple protection layers for your transactions
Troubleshooting Payment Issues
If your payment fails like a misaligned derailleur, these are the most common fixes:
- Bank Authorization Blocks – Many banks automatically block first-time international cycling purchases
- Address Verification – Ensure your billing address matches your card statement exactly
- Order Value Thresholds – High-value groupset purchases may require bank pre-authorization
Why We Don’t Accept These
Like choosing between road vs. MTB components, some payment methods don’t fit our global rider community:
- Cryptocurrency – Processing delays conflict with our urgent shipping timelines
- Local Payment Apps – Not compatible with our Sacramento-based fulfillment system
- Cash on Delivery – Impossible with our DHL/FedEx shipping partnerships
Still stuck? Our rider support team at [email protected] speaks payment processing as fluently as drivetrain specs. Expect a solution within 24 hours – about the same timeframe as our expedited bearing shipments.
SRAM Shop – Secure Checkout. Global Reach. No Compromises.